Margo Bastow

Bullying is repeated, intentional behaviour involving a power imbalance, while friendship conflict can involve disagreements, changing friendship groups or moments of unkindness without all three elements. Parents can look at how long the behaviour has continued, whether the same person is involved and whether their daughter feels able to respond. Santa Maria supports friendship conflict through skill-building, conversation and mediation, while bullying receives clear consequences, structured support and follow-up.