The Challenge of Responding to Teenagers – Jennifer Oaten

Do you have a teenager who always sees the bright side, looks for the good in others, and calmly navigates life’s ups and downs? Neither did I.
Despite years of professional experience, I still found navigating the teenage years challenging at times, and I know I am not alone! Parenting adolescents can be a bewildering rollercoaster. But understanding what is going on behind the scenes can make the ride a little smoother.
The Emotional Rollercoaster
It is common for teenagers to voice their frustrations and disappointments more loudly during this phase, sometimes repeatedly. What can feel like whinging is often their way of processing emotions and seeking validation. Sometimes, teenagers simply need to vent, to offload the day’s frustrations.
Teenagers feel before they think – quite literally. While their emotional centre (the amygdala) is fully active, the rational part of the brain (the prefrontal cortex) is still under construction. That’s why small setbacks can seem enormous and why your teen might struggle to explain what they were thinking because in that moment, they were mostly feeling. This stage of life is emotionally intense.
Navigating adolescence is undeniably challenging for both teenagers and parents. Yet, it is comforting to know these emotional shifts are entirely normal.
Inside the Teenage Brain
With the emotional centre of the brain, the limbic system, fully operational, teenagers experience emotions intensely. Meanwhile, increased dopamine levels heighten their sensitivity to peer approval and risk-taking. Small setbacks can feel overwhelming, and friend-related issues often seem earth-shattering.
Recent research shows that adults process situations using the prefrontal cortex, the brain’s rational thinking centre. In contrast, teenagers often rely more heavily on the amygdala, the emotional part of the brain. Because the connection between these two areas is still developing in teens, their emotional reactions can be intense.
Adolescence is more than physical growth, it is a period of significant neurological reorganisation. Imagine a home renovation project: messy, chaotic, and sometimes frustrating, but essential and rewarding when finished.
Our teens are not deliberately trying to test us; they are genuinely navigating a complex developmental phase. Their brains are literally under construction. Understanding adolescent neuroscience allows us to approach these challenging years with empathy rather than frustration

Practical Strategies
Here are practical strategies I have found helpful both professionally and personally:
Encourage Open Conversations – Create space for your daughter to share her thoughts without fear of judgement. A simple, “That sounds tough” can help but also understanding what response they want from you as a parent helps, for example
- Do you want me just to listen?
- Do you want some advice?
- Do you want me to do something (take action)?
As adults we often think we have all the answers and jump in with advice. If we want to understand our teenagers more effectively we need to listen, giving them our full attention. Mostly they don’t need a solution. They just need to feel heard. And often, that’s all it takes.
Our instinct may be to offer solutions, but often, listening is the best support we can provide.
Model Calm Responses – When emotions run high, our reactions teach more than our words. I still remember moments I chose to take a deep breath. That small pause often de-escalated situations and opened the door to a far more constructive conversation. Keeping our frustrations in check is critical.
Encourage problem solving – Rather than solving their problems for them, help your teen brainstorm possible solutions. It builds resilience and independence. Help them to unpack what they are annoyed or upset about and help them determine what they can do to resolve it.
Don’t Underestimate Tiredness – Tired brains are reactive and emotional. If your teen is overwhelmed, sometimes the best strategy is to say, “Let us talk about it tomorrow.” Chances are, they will feel differently after a good night’s sleep and see things more rationally.
Seek Support from Others – You are not alone. Sometimes another parent, a trusted adult, or the school counsellor can offer the listening ear or fresh perspective that makes all the difference, for you and your child.
We walk alongside our families throughout this journey. With patience, understanding, and a good sense of humour, we can help our teenagers not only survive but truly thrive during these transformative years. I know first-hand, both as a principal and as a parent, that this journey, while sometimes challenging, is ultimately deeply rewarding.
Above all, what teenagers need most, in this chaotic, confusing time of growth, is to feel connected and heard.
Further Information
If you are interested in learning more, I recommend the following resources:
- PBS Frontline: Inside the Teenage Brain – A fascinating documentary exploring how changes in the adolescent brain impact emotions, decision-making and behaviour.
- Stanford Medicine Children’s Health: Understanding the Teen Brain – A clear explanation of the brain regions at play and what it means for parents.
- Youth Opportunities: Understanding the Teenage Brain – Practical insights into brain development, emotions and effective communication.
- adolescent emotions, Featured, how to talk to teens, navigating teenage years, parenting teenages, teenage brain development, teenager behaviour explained, understanding adolescence
Author: Santa Maria College
Santa Maria College is a vibrant girls school with a growing local presence and reputation. Our Mission is to educate young Mercy women who act with courage and compassion to enrich our world. Santa Maria College is located in Attadale in Western Australia, 16 km from the Perth CBD. We offer a Catholic education for girls in Years 5 – 12 and have 1300 students, including 152 boarders.

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